Skip to main Content

Business Skills for IT Professionals

  • Course Code BSITP100E
  • Duration 2 days

Course Delivery

Additional Payment Options

  • GTC 2

    GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details

Public Classroom Price

$38.00

Request Group Training Add to Cart

Course Delivery

This course is available in the following formats:

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

Request this course in a different delivery format.

Course Overview

Top

In a world of functional interdependencies, live and online communication, internal and external customer service expectations, and business outsourcing, interpersonal skills—or lack of them—are affecting individual and team performance more than ever. Research such as that by Professor Robert Kelley from Carnegie Mellon Tepper School of Business has demonstrated clearly that technical skills alone do not distinguish standout employees. Competencies such as initiative and business awareness, as well as skills in leadership, collaboration,communication also factor in.
The Business Skills for IT Professionals Program is a two day workshop designed specifically to equip technical professionals with the inter-personal skills required to succeed in today’s demanding business environment.

Course Schedule

Top

Target Audience

Top
  • All IT professionals interested in maximizing their personal effectiveness

Course Objectives

Top

In this course you will learn:

  • Recognizing and adapting to the Personal Needs of others
  • Being business-focused
  • Developing influential communications
  • The process of communication
  • Developing and delivering effective presentations
  • Communication factors Supporting the change proces