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Cisco CCIE 360 Learning Program - Frequently Asked Questions (FAQs)

When do the v5.0 Lab and written exams become available?

Both the written and lab exams become available on the 4th of June 2014.

What is the new exam number for the written Exam?

The new exam number is 400-101.

When is the last day to take the v4.0 Exam?

The last day to take either the v4.0 written or lab exam was the 3rd of June 2014.

What is Cisco's transition policy for those delegates that have already purchased the v4.0 Cisco 360 Learning Program for CCIE Routing and Switching?

When v5.0 is released, all active students with v4.0 products will retain content rights and will gain equivalent v5.0 content with an additional 6 months added to their subscription balance. Active students with prior purchases of v4.0 products can enjoy the benefits of new v5.0 content, new features like IOL platform and virtual rack rental, and free attempts of new v5.0 performance assessment labs. Please note that v4.0 content was retired on June 4, 2014.

How will I be able to tell that my content has been updated ?

Students will be notified by Cisco when their permissions have been updated to v5. Students  can view their product expiry dates in the Profile Tab.

When will the v4.0 content become inactive?

All v4.0 content was retired on the June 4th 2014.

Can I take a v4.0 written exam and a v5.0 lab exam and still be accredited as a CCIE ?

Yes  it is possible to do a v4.0 written exam and a v5.0 Lab exam.


Why did Cisco develop a learning program for networking experts?

Training networking experts is not an easy feat. Cisco and Cisco Learning Partners wanted to offer a program that provides a baseline of standards in curriculum, tools, instructors, and training services. Only Cisco and Cisco Learning Partners have the breadth and depth of experience in networking instructional design, curriculum development, and instructor expertise to create true networking-expert educational programs that can be scaled globally and offered consistently to develop the best networking experts worldwide.

What makes this program different from other programs?

Cisco has invested heavily in developing a standard set of tools and services that Cisco Learning Partners can use in their specific markets to deliver a standardized curriculum with the highest-quality training services to meet the needs of Cisco employees, partners, and customers.

Not only is this program aligned with the latest Cisco products, services and technologies, but it also combines the most innovative and current instructional design practices with the most experienced networking instructors in the industry to create experts who are proven and job-ready once they complete the program.

Who is the targeted audience for this program?

This new curriculum is intended to accelerate the skills and competencies of networking professionals with at least three to five years of experience to an expert level of competency. These professionals are typically identified by having an existing professional-level certification or having a passing score on the CCIE Routing and Switching written exam. The program is intended to accelerate a professional network engineer's competency in technical topics to a level that is necessary to tackle expert-level scenarios like those of the highly sought after CCIE lab assessment.

Does completing the Cisco 360 Learning Program mean that I will receive CCIE certification?

No. To earn the CCIE certification, you must schedule and pass the CCIE written qualification and CCIE lab exam. This is an entirely separate process from the Cisco 360 Learning Program.

How does the Cisco 360 Learning Program differ from a single-exam preparation Boot Camp?

Boot Camps are generally designed to cover a large amount of test material and related information in short period of time, usually within a period of several days. Boot Camps are intended more as a knowledge review, not as a way to develop expert-level networking skills. While that can be accomplished by some students, Boot Camps usually need to be accompanied by supplementary curriculum and complementary mediums of learning to develop advanced skills.

Unlike Boot Camps, the Cisco 360 Learning Program for CCIE Routing and Switching is a comprehensive suite of learning tools designed to provide the resources you need for expert-level skills-building opportunities with more of a longitudinal approach.

Is the Cisco 360 Learning Program aligned to the new CCIE Routing and Switching Version 5.0 curriculum?

The Cisco 360 Learning Program is currently transitioning from v4.0 to v5.0. The v5.0 content will be phased in over the next months.

The majority of Cisco 360 R&S is available since January 2014 to give students ample time to prepare for the CCIE Lab exam v5.0. Components included in the January 2014 release were:

  • Workbook with 10 full scale (troubleshooting and configuration) labs, answer keys and new self-verification tips. 100 hours of virtual rack rental is included. 
  • Advanced workshop 1 (CIERS1) content and all labs updated to exam topics v5.0. 
  • Advanced workshop 2 (CIERS2) content and all labs updated to exam topics v5.0. All CIERS2 labs are now full-scale (troubleshooting and configuration). 
  • Four new lessons on demand. Topics include VPN, Security, Infrastructure and Network Services. Each lesson comes with a technology practice lab and10 hours of virtual rack rental is included. 
  • 11 full-scale performance assessment labs. Each lab comes with a grading report, a detailed answer key and an interactive Mentor Guide.

The remaining components of the Cisco 360 Learning Program for CCIE R&S - reference library, additional 10 Workbook Labs, updates to existing lessons on demand - has been available since 31st March, 2014.

How long does the Cisco 360 Learning Program for CCIE Routing and Switching take?

It depends on your motivation, experience, and technical competency. There are over 550 hours of total instruction in the program. We recommend that a professional-level network engineer with 3 to 5 years experience allocate 6 to 9 months as a minimum for this program.

What is the Cisco 360 Learning Management System (LMS)?

The LMS is an application for delivering, tracking, and managing your training. With it, you can manage your training records and receive your learning products and services over the Internet.

The LMS also offers a range of features for online collaboration. It includes online learning (computer-based training, reading, and comprehension units), online assessment, management of continuous professional education (CPE), collaborative learning (for example, application sharing, discussion threads), and training resource management (for instructors, facilities, equipment).

The LMS can also be used for performance management which encompasses feedback, appraisals, competency management, skills-gap analysis, succession planning, and multi-rater assessments.

Do I need to take the Pre-assessment? Is it required?

The Pre-assessment is not mandatory however, it is an extremely valuable tool in developing your personal training plan. It helps establish a baseline of your skills and set milestones that are attainable and specific. The pre-assessment lab saves many hours of study time by determining if what you think you know is what you know. Armed with that information, you'll know where to place study emphasis.

How is the Pre-assessment different from the other assessments?

The Pre-assessment is a four hour lab with topics that should already be familiar to you. Ideally, you would take the Pre-assessment immediately upon the start of your program to establish a quantifiable baseline prior to engaging in any learning activities.

If I don't have mentor, should I take the Pre-assessment?

Yes. The Pre-assessment is a tool. Even without a mentor reviewing the Pre-assessment, you will want to know your starting baseline for comparison as you develop and progress in the program.

Do I need to complete an instructor-led workshop? Is it required?

The instructor-led workshops in the Cisco 360 Learning Program are not mandatory. They are intended for students who prefer a dedicated learning environment with a certified subject matter expert delivering lessons and leading discussions among professionals around expert networking scenarios in the curriculum and on the job.

Can the Self-Paced Lessons be downloaded? Can they be replayed?

Yes, to both questions. The Self-Paced Lessons are hosted in the LMS, and each can be downloaded and replayed as many times as needed. The accompanying technology practice labs scenarios and answer keys are compressed PDFs that also can be downloaded.

The quizzes are hosted in the LMS and the questions are randomized so they cannot be downloaded; however, you can take the quizzes multiple times without receiving the same quiz twice in a row.

How can the Performance Assessments show improvement and readiness to successfully complete the CCIE lab assessment?

The nine hour online graded labs provide you with an assessment of your grasp of the technology and configuration skills needed for topics covered on the CCIE lab exam. The in-depth reports provide not only your score, but they also provide ample feedback to master those technologies where skills are weak. You can compare performed work with the master answer key and receive detailed explanations in the answer key for any lost points.

Completing at least three of the assessment labs allows you to trend your skills and compare them with scores of other users who have successfully completed the CCIE lab exam.

What is the process for participating in the Performance Assessments?

  • Step l: Schedule lab in Learning Management System.
  • Step 2: Receive lab and instructions via LMS.
  • Step 3: Perform lab during scheduled time.
  • Step 4: Receive Lab Summary Reports.
    • Scoring Report: Numerical score of points earned and lost 
    • Multi-Ping Table: Connective report with troubleshooting explanations 
    • Assessment Report: For each task, explains why points were given or lost 
    • Answer Key: Identifies problem areas and provides suggestions for further study