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Global Knowledge Offers New VMware Troubleshooting Course


Cairo (Egypt) – January 20, 2010 – Global Knowledge today announced the availability of VMware
vSphere: Troubleshooting [V4]
, a four-day course in which students will learn to troubleshoot
virtual machine issues.

This advanced, lab-intensive VMware troubleshooting course focuses on providing system
administrators with the advanced knowledge, skills, and abilities to successfully troubleshoot the
VMware® vSphere™ virtual infrastructure. Students will spend most of the time diagnosing and
rectifying configuration problems created on VMware ESX™/ESXi hosts and VMware vCenter™
Server systems. Students will use the VMware vSphere Client, service console commands, the
VMware vSphere Management Assistant (VMA) appliance, and ESXi technical support mode, and
they will learn to create and use a network sniffer to capture and display virtual switch network
traffic.

Ideal candidates for the new VMware troubleshooting course include system administrators,
systems engineers, and help desk personnel who need the knowledge, skills, and abilities to
perform advanced troubleshooting of their vSphere deployments. Incoming students should have
completed training on VMware vSphere installation, configuration, and management, or they
should have equivalent knowledge and administration experience with ESX/ESXi and vCenter
Server.

VMware vSphere: Troubleshooting [V4] is available in Global Knowledge classrooms and as a
private, on-site course that can be tailored to the needs of your organization. Learn more about
the new VMware troubleshooting course and the complete VMware training curriculum Global
Knowledge offers at http://www.globalknowledge.com/.


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About Global Knowledge
Global Knowledge is the worldwide leader in IT and business skills training, with more than 1,200
courses that span foundational and specialized training and certifications. Our core training is
focused on Cisco, Microsoft, Nortel, VMware, Red Hat, business process improvement, and
leadership development. We deliver via training centers, private facilities, and the Internet,
enabling our customers to choose when, where, and how they want to receive training programs
and learning services.
Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is
headquartered in Cary, N.C. The company is owned by New York-based investment firm Welsh,
Carson, Anderson, and Stowe. Learn more at http://www.globalknowledge.com/.


Contact
Nancy Enloe
Director, Marketing Communications
(919) 460-3267
nancy.enloe@globalknowledge.com


Copyright © 2012 Global Knowledge (S.A.E). Registered in Egypt with company no. 26800.
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