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Evaluation - Metrics that Matter

Synergy/Global Knowledge use a learning analytics solution, Metrics that Matter®, that creates results by bringing our customers specific, reliable, and consistent data collection, storage, processing, and reporting of all components of learning analytics. Our solutions allows Synergy/Global Knowledge and its customers to efficiently and effectively collect valuable business intelligence in a practical, scaleable, and repeatable manner where financial, physical and human resources are very limited.

LS Skills

Metrics that Matter®
Metrics that Matter® is a premier technology offering. It is a web-based learning evaluation and analytics system that allows organisations to cost-effectively measure learning impact and improve performance. The technology is based on credible and industry accepted measurement methodologies, has been adopted by numerous industry leaders and is recognised as a standard in corporate, public sector, and commercial learning. Through Metrics that Matter® we help our customers:

  • Easily implement and administer technology-base learning measurement solutions
  • Maximise their Return on Learning Investment (ROLI)
  • Gain the knowledge required to improve and monitor performance of learning programmes
  • Obtain valuable learner satisfaction and job impact data
  • Identify and reduce wasted learning expenditures
  • Compare performance to internal and external benchmarks

By using Metrics that Matter® our customers have access to a wealth of reporting that include:

  • Ability to report by class
  • Review the evaluations by qualitative comments
  • Participants scores and whole class scores
  • Report on scores from a specific question
  • Report on the trends of courses
  • Ability to review all top or bottom scoring courses
  • Warn you when a particular course score is low
  • Report on performance goals

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