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Terms and Conditions

Registration
Registration for Synergy's Remote Lab should be submitted 4-5 weeks prior to course/lab commencement date.

Purchase Order

  • Purchase order should be sent within 2 working days from registration confirmation.
  • Minimum Order: 2 PODs for each course (excluding CCIE, where Single-POD-Ordering is possible)

Payment Terms & Conditions:

  • At invoice-reception and at least 2 weeks prior to LAB-StartDate
  • Payments must be 100% completed before course/lab commencement date.

Cancellation Terms

  • If the cancellation request is received more than 2 weeks before course/lab commencement date, customer will not be charged for any fees.
  • If the cancellation request is received within 1-2 weeks before course/lab commencement date, customer will be refunded only 50%.
  • If the cancellation request is received less than 1 week before course/lab commencement date, no refund will be available. 

Contact Information:

Orders have to be adressed to:

Synergy Professional Services FZ-LLC
Knowledge Village (DIC), Block 2A
First Floor, Off# F-68
PO Box 71284, Dubai, UAE
Tel: +9714-3664550
Fax: +9714-3664554
   
   
   
   
   

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