Become an expert on Avaya Data Networking, Communications Systems, Applications, and Services with our high quality hands-on training solutions.

With the acquisition of Nortel Enterprise Services (NES), Avaya has enhanced its strategic position in providing business communication solutions and services for enterprise customers. The integration of the former NES product portfolio has further defined Avaya's vision of communications systems powering enhanced business effectiveness.

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  • Public Classroom
  • Company Event
  • Virtual and Classroom
  • Virtual Learning
IP Office Technical Basic Implementation Workshop (10S00005K)
Avaya Aura™ Contact Center - Communication Control Toolkit and Contact Center Multimedia Implementation (3607C)
Avaya Aura Contact Center - Installation and Configuration (3608C)
Avaya Aura Contact Center Administration (3609C)
Avaya Aura Contact Center - Orchestration Designer Scripting (3610C)
Avaya Aura™ Contact Center Fast Track - Installation, Administration, and Scripting (3621C)
Avaya Aura® Call Center Elite Implementation and Maintenance (5C00091I)
Avaya Aura Communication Manager Messaging Embedded Administration, Maintenance, and Troubleshooting (5M00050)
IP Office Advanced Configuration Application Workshop (5S00004K)
Avaya Aura® Communication Manager Maintenance and Troubleshooting (5U00040I)
Avaya Aura® Communication Manager Administration (5U00041I)
Avaya Aura® Session Manager and System Manager Implementation, Administration, Maintenance and Troubleshooting (5U00097)
Avaya Communication Server (CS) 1000 7.5 System Administration and Management (6351C)
Avaya Communication Server 1000E Release 7.5 Implementation and Upgrade (6376C)
Avaya Aura Communication Manager Fundamentals (ATI01672V)
Avaya Aura Communication Manager Messaging: Implementation (ATI01731V)
Avaya Aura™ Communication Manager Implementation (ATI02348I)
Routing & Switching
ERS 8800/8600 Installation and Configuration (5D00017I)
ERS 8000 Series Advanced Configuration and Maintenance (5D00018I)
ERS 8000 Installation, Configuration and Maintenance Fast Track (5D00019I)
Stackable ERS and VSP Installation, Configuration, and Maintenance (7D00085I)