In this section

Share this page

Avaya

Avaya_red_logo

As the world's largest Authorized Avaya Learning Partner, and the only Authorized Avaya Learning Partner in the Middle East and Africa. We provide the broadest curriculum of Avaya technical training available.

Our intensive Avaya training provided by highly skilled and experienced instructors enables you to become an expert on Avaya unified communications, including Communication Manager, Communication Server 1000 (CS 1000), IP Office, and Session and System Manager, as well as Avaya Contact Center, Messaging, and networking solutions.

Contract all results

Key

  • Public Classroom
  • Company Event
  • Virtual and Classroom
  • Virtual Learning
  • Class Connect HD
  • Elearning (Self-paced)

Unified Communication

Collaboration
Avaya Aura Communication Manager and CM Messaging - Embedded Implementation (4U00030K)
Avaya Aura Session Manager and System Manager Implementation (4U00040K)
Avaya Aura Communication Manager Messaging Embedded Administration, Maintenance, and Troubleshooting (5M00050)
Avaya Aura® Communication Manager Maintenance and Troubleshooting (5U00040I)
Avaya Aura Session Manager and System Manager Support (5U00050K)
Avaya Aura Communication Manager Administration (5U00051K)
Avaya Aura® Session Manager and System Manager Implementation, Administration, Maintenance and Troubleshooting (5U00097)
Avaya Communication Server (CS) 1000 7.5 System Administration and Management (6351C)
Avaya Communication Server 1000E Release 7.5 Implementation and Upgrade (6376C)
Avaya Aura Session Manager and System Manager Administration (9U00160K)
Avaya Aura Communication Manager Messaging: Implementation (ATI01731V)
Avaya Aura™ Communication Manager Implementation (ATI02348I)

Contact Center

Contact Center
Avaya Aura™ Contact Center - Communication Control Toolkit and Contact Center Multimedia Implementation (3607C)
Avaya Aura Contact Center - Installation and Configuration (3608C)
Avaya Aura Contact Center Administration (3609C)
Avaya Aura Contact Center - Orchestration Designer Scripting (3610C)
Avaya Aura™ Contact Center Fast Track - Installation, Administration, and Scripting (3621C)
Avaya Aura Contact Center Implementation (4C00020K)
Avaya Aura® Contact Center Support (5C00030K)
Avaya Aura® Call Center Elite Implementation and Maintenance (5C00091I)
Voice
Avaya Aura Contact Center Implementation (4C00020K)

Networking

Routing & Switching
ERS 8800/8600 Installation and Configuration (5D00017I)
ERS 8000 Series Advanced Configuration and Maintenance (5D00018I)

Small Medium Enterprise (SME)

Voice
Avaya IP Office™ Platform Technical Basic Implementation (10S00005K)

Unified Communications Platforms

Collaboration
Avaya Aura Communication Manager and CM Messaging - Embedded Support (5U00060K)
Messaging
Avaya Aura Communication Manager and CM Messaging - Embedded Support (5U00060K)

Messaging

Collaboration
Avaya Aura Communication Manager and CM Messaging - Embedded Support (5U00060K)
Messaging
Avaya Aura Communication Manager and CM Messaging - Embedded Support (5U00060K)
Contact Center
Avaya Aura Experience Portal and Proactive Outreach Manager (5C00040)
Avaya Aura Experience Portal and Proactive Outreach Manager (5C00040)
Avaya Contact Recording and Quality Monitoring Installation and Configuration Bootcamp (5C00140I)
Avaya Contact Recording R12.0 Installation & Administration (5C00640)
Avaya Framework Installation & Configuration for Avaya Aura Workforce Optimization (5C00641)
Avaya Quality Monitoring Configuration & Administration (5C00642I)
Routing & Switching
ERS 8000 Installation, Configuration and Maintenance Fast Track (5D00019I)
Collaboration
Avaya Aura® Communication Manager Administration (5U00041I)
Avaya Aura Communication Manager Fundamentals (ATI01672V)