Junos Troubleshooting in the NOC
- Course Code JTNOC
- Duration 4 days
- Version 17.a
Course Delivery
Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Elearning (Self-paced)
Self paced electronic learning
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopCourse Schedule
TopTarget Audience
TopCourse Objectives
Top- Reduce the time it takes to identify and isolate the root cause of an issue impacting your network.
- Gain familiarity with Junos products as they pertain to troubleshooting.
- Become familiar with online resources valuable to Junos troubleshooting.
- Gain familiarity with Junos tools used in troubleshooting.
- Identify and isolate hardware issues.
- Troubleshoot problems with the control plane.
- Describe control plane protection features.
- Troubleshoot problems with interfaces and other data plane components.
- Describe the staging and acceptance methodology.
- Troubleshoot routing protocols.
- Describe how to monitor your network with SNMP, RMON, Junos Telemetry Interface, Junos Traffic Vision (formerly known as JFlow), and port mirroring.
- Monitor and troubleshoot vMX routers.
- Become familiar with JTAC procedures.
- Become familiar with Automated Support and Prevention tools in Junos Space.
Course Content
TopDay 1:
1. Course Introduction
2.Troubleshooting as a Process :
- Before You Begin
- The Troubleshooting Process
- Challenging Network Issues
3 .Junos Product Families :
- The Junos OS
- Control Plane and Data Plane
- Field-Replaceable Units
- Junos Product Families
- Lab 1: Identifying Hardware Components
4 .Troubleshooting Toolkit :
- Troubleshooting Tools
- Best Practices
- Lab 2: Monitoring Tools and Establishing a Baseline
Day 2 :
5. Hardware and Environmental Conditions:
- Hardware Troubleshooting Overview
- Memory and Storage
- Boot Monitoring
- Hardware-Related System Logs
- Chassis and Environmental Monitoring
- Lab 3: Monitoring Hardware and Environmental Conditions
- 6 Control Plane
- Control Plane Review
- System and User Processes
- Monitoring Routing Tables and Protocols
- Monitoring Bridging
- Monitoring the Address Resolution Protocol
- Lab 4: Control Plane Monitoring and Troubleshooting
7. Control Plane Protection :
- Protection Overview
- DDOS Protection
- Loopback Filter
- Lab 5: Monitoring and Verifying DDOS Protection
8. Data Plane – Interfaces:
- Interface Properties
- General Interface Troubleshooting
- Ethernet Interface Troubleshooting
- Lab 6: Monitoring and Troubleshooting Ethernet Interfaces
Day 3:
9 .Data Plane – Other Components:
- Definition of a Data Plane Problem
- Data Plane Components
- Data Plane Forwarding
- Load-Balancing Behavior
- Firewall Filters and Policers
- Data Plane Troubleshooting Case Study
- Lab 7: Isolate and Troubleshoot PFE Issues
10. Staging and Acceptance Testing :
- Physical Inspection and Power-on
- General System Checks
- Interface Testing
11. Troubleshooting Routing Protocols :
- Troubleshooting OSPF
- Troubleshooting BGP
- Troubleshooting Routing Loops and Remote Oscillation
- Lab 8: Troubleshooting Routing Protocols
12 .High Availability :
- High Availability Overview
- Graceful routing Engine Switchover
- Graceful Restart
- Nonstop Active Routing and Bridging
- Unified In-Service Software Upgrade
Day 4:
11. Troubleshooting Routing Protocols:
- Troubleshooting OSPF
- Troubleshooting BGP
- Troubleshooting Routing Loops and Remote Oscillation
- Lab 8: Troubleshooting Routing Protocols
12. High Availability:
- High Availability Overview
- Graceful routing Engine Switchover
- Graceful Restart
- Nonstop Active Routing and Bridging
- Unified In-Service Software Upgrade
13. Network Monitoring :
- SNMP
- RMON
- Telemetry
- Flow Monitoring
- Lab 9: Monitoring the Network
14 .vMX Troubleshooting:
- vMX Overview
- Troubleshooting
- Lab 10: Monitoring vMX
15 .JTAC Procedures :
- Opening a Support Case
- Customer Support Tools
- The Content of a PR
- Transferring Files to JTAC
16 .Automated Support and Prevention :
- Overview
- Service Now
- Service Insight
- Lab 11: Automated Support and Prevention
A Interface Troubleshooting :
- Interface Troubleshooting Chart
- Troubleshooting Various Interface Types
- #000000
- JTNOC
- Junos Troubleshooting in the NOC
- Routing & Switching
- JTNOC | Junos Troubleshooting in the NOC | Training Course | Juniper.
- Juniper