Overview
Unified Communications Architecture and Design (UCAD) course provides an overview of all the components of a Cisco Unified Communications solution and demonstrates how to effectively engineer and design a Cisco Unified Communications call control solution.
Pre-Requisites
The skills and knowledge required to attend this course are expressed below:
Delegates must have attended and passed the following courses, or have the equivilant experience in order to fully benefit from this course:
- Interconnecting Cisco Networking Devices Part 1 (ICND1)
- Interconnecting Cisco Networking Devices Part 2 (ICND2)
- Designing for Cisco Internetwork Solutions (DESGN)
- Implementing Cisco Voice Communications and QoS (CVOICE)
- Implementing Cisco Unified Communications Manager Part 1 (CIPT1)
- Implementing Cisco Unified Communications Manager Part 2 (CIPT2)
- Implementing Cisco Quality of Service (QoS)
Content
Cisco Unified Communications Architecture Overview
- Cisco Unified Communications Features
- Cisco Unified Messaging Components
- Mobility and Presence Overview
- Conferencing Products Overview
- Contact Center Overview
- Management Tools
- Cisco Unified Communications Security
Designing the LAN for Cisco Unified Communications Call Control
- Explaining Campus Evolution and Cisco Unified Communications
- Connecting IP Phones
- Designing High Availability at the Data Link and Network Layers
- Reviewing LAN QoS for Cisco Unified Communications
- Designing the LAN Access Layer for Cisco Unified Communications
- Designing the LAN Distribution Layer for Cisco Unified Communications
- Designing the LAN Core Layer for Cisco Unified Communications
Designing the WAN for Cisco Unified Communications Call Control
- Provisioning Bandwidth
- Designing WAN QoS for Cisco Unified Communications
Designing Cisco Unified Communications Call Control
- Sizing and Selecting Voice Gateways
- Designing Media Resources
- Sizing and Positioning Cisco Unified Communications Call Control
- Designing the Dial Plan
- Designing Emergency Services
- Designing a Secure Cisco Unified Communications Solution
Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
- Identify the components that comprise a complete Cisco Unified Communications solution and size and position products within the solution
- Identify the products and features required in the LAN environment to support Cisco Unified Communications call control
- Calculate the WAN bandwidth requirements to support VoIP calls
- Size the voice gateway
- Size and locate the media resources
- Identify the issues and components that make up a Cisco Unified Communications call control solution
- Size and locate Cisco Unified Communications call agents and Cisco Unified Communications Manager 8.x
- Design a correct dial plan
- Explain issues that impact E911 requirements
- Secure the voice network components
Target Audience
This course is designed for:
- Network architects who design converged networks
- System engineers who design customer and organization solutions
- Network engineers who wish to understand the high-level design process
Certification
Recommended as preparation for :
- 642-416 - Unified Communications Architecture and Design
