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Global Knowledge | Courses & Certifications


Implementing Cisco Voice Communications and QoS

Course Code: CVOICEV8
Duration: 5
Price: EGP13,205.00 
CLC: 25

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Overview The Implementing Cisco Voice Communications and QoS (CVOICE) course will provide delegates with knowledge of voice gateways, the characteristics of VoIP call legs, dial plans and their implementation, plus the basic implementation of IP phones in a Cisco Unified Communications Manager Express environment, as well as essential information about gatekeepers and Cisco Unified Border Element.Voice-related QoS mechanisms required in a Cisco Unified Communications network are also incorporated into this class.

Pre-Requisites

The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco IOS routers in an IP environment
  • Basic knowledge of traditional voice, converged voice, and data networks

To gain the prerequisite skills and knowledge, Cisco strongly recommends the knowledge of the following courses:

  • Interconnecting Cisco Networking Devices Part 1 (ICND1)
  • Interconnecting Cisco Networking Devices Part 2 (ICND2)
  • Introducing Cisco Voice and Unified Communications Administration (ICOMM)


Next Course Dates


  • Indicates a guaranteed course



June
11 Jun - 15 Jun, 2012Nieuwegein (Iepenhoeve 5) (Netherlands)Request Space
11 Jun - 15 Jun, 2012RUEIL ATHENEE (France)Request Space
Guaranteed Event18 Jun - 22 Jun, 2012London - Old Broad Street (United Kingdom)Request Space
18 Jun - 22 Jun, 2012Frankfurt (Germany)Request Space
25 Jun - 29 Jun, 2012Hvidovre, Global Knowledge (Denmark)Request Space
25 Jun - 29 Jun, 2012Oslo, Global Knowledge (Norway)Request Space
July
09 Jul - 13 Jul, 2012RUEIL ATHENEE (France)Request Space
16 Jul - 20 Jul, 2012Hamburg (Germany)Request Space
16 Jul - 20 Jul, 2012Berlin (Germany)Request Space
23 Jul - 27 Jul, 2012Wokingham (United Kingdom)Request Space
August
06 Aug - 10 Aug, 2012RUEIL ATHENEE (France)Request Space
20 Aug - 24 Aug, 2012London - Old Broad Street (United Kingdom)Request Space
27 Aug - 31 Aug, 2012Hvidovre, Global Knowledge (Denmark)Request Space
27 Aug - 31 Aug, 2012München (Germany)Request Space
September
03 Sep - 07 Sep, 2012Mechelen (Zandvoortstraat 1) (Belgium)Request Space
03 Sep - 07 Sep, 2012London - Old Broad Street (United Kingdom)Request Space
10 Sep - 14 Sep, 2012RUEIL ATHENEE (France)Request Space
17 Sep - 21 Sep, 2012Frankfurt (Germany)Request Space
17 Sep - 21 Sep, 2012Düsseldorf (Germany)Request Space
October
08 Oct - 12 Oct, 2012Nieuwegein (Iepenhoeve 5) (Netherlands)Request Space
08 Oct - 12 Oct, 2012RUEIL ATHENEE (France)Request Space
15 Oct - 19 Oct, 2012Hamburg (Germany)Request Space
22 Oct - 26 Oct, 2012Nordisk (Norway)Request Space
22 Oct - 26 Oct, 2012Stockholm (Sweden)Request Space
29 Oct - 02 Nov, 2012London - Old Broad Street (United Kingdom)Request Space
November
05 Nov - 09 Nov, 2012RUEIL ATHENEE (France)Request Space
12 Nov - 16 Nov, 2012München (Germany)Request Space
12 Nov - 16 Nov, 2012Stuttgart (Germany)Request Space
19 Nov - 23 Nov, 2012Hvidovre, Global Knowledge (Denmark)Request Space
19 Nov - 23 Nov, 2012Leeds (United Kingdom)Request Space
December
03 Dec - 07 Dec, 2012London - Old Broad Street (United Kingdom)Request Space
10 Dec - 14 Dec, 2012Mechelen (Zandvoortstraat 1) (Belgium)Request Space
10 Dec - 14 Dec, 2012Nieuwegein (Iepenhoeve 5) (Netherlands)Request Space
10 Dec - 14 Dec, 2012RUEIL ATHENEE (France)Request Space
10 Dec - 14 Dec, 2012Frankfurt (Germany)Request Space
January
28 Jan - 01 Feb, 2013Oslo, Global Knowledge (Norway)Request Space
28 Jan - 01 Feb, 2013Hamburg (Germany)Request Space
28 Jan - 01 Feb, 2013Berlin (Germany)Request Space
February
25 Feb - 01 Mar, 2013München (Germany)Request Space
March
18 Mar - 22 Mar, 2013Frankfurt (Germany)Request Space
18 Mar - 22 Mar, 2013Düsseldorf (Germany)Request Space

More Information

This course is designed for:

  • Network Administrators
  • Network Engineers
  • CCNP Voice candidates.

Upon completing this course, the learner will be able to meet these overall objectives:

  • Explain what a voice gateway is, how it works, and describe its usage, components, and features
  • Describe the characteristics and configuration elements of VoIP call legs
  • Describe how to implement IP phones using Cisco Unified Communications Manager Express
  • Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway
  • Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
  • Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network

Introduction to Voice Gateways

  • Understanding Cisco Unified Communications Networks and the Role of Gateways
  • Examining Gateway Call Routing and Call Legs
  • Configuring Gateway Voice Ports
  • Understanding DSP Functionality, Codecs, and Codec Complexity

VoIP Call Legs

  • Examining VoIP Call Leg Characteristics and VoIP Media Transmission
  • Explaining H.323 Signaling Protocol
  • Explaining SIP Signaling Protocol
  • Explaining MGCP Signaling Protocol
  • Describing Requirements for VoIP Call Legs
  • Configuring VoIP Call Legs

Cisco Unified Communications Manager Express Endpoints Implementation

  • Introducing Cisco Unified Communications Manager Express
  • Examining Cisco Unified Communications Manager Express Endpoint Requirements
  • Configuring Cisco Unified Communications Manager Express Endpoints

Dial Plan Implementation

  • Introducing Call Routing
  • Understanding Dial Plans
  • Describing Digit Manipulation
  • Configuring Path Selection
  • Configuring Calling Privileges

Gatekeeper and Cisco Unified Border Element Implementation

  • Understanding Gatekeepers
  • Examining Cisco Unified Border Element

Quality of Service

  • Introducing QoS
  • Understanding QoS Mechanisms and Models
  • Explaining Classification, Marking, and Link Efficiency Mechanisms
  • Managing Congestion and Rate Limiting
  • Understanding Cisco AutoQoS

Recommended as preparation for :

  • 642-437 - Implementing Cisco Voice Communications and QoS

CVOICE is one of the courses required for the Cisco Certified Network Professional (CCNP) Voice Certification

  • Implementing Cisco Unified Communications Manager Part1 (CIPT1)
  • Implementing Cisco Unified Communications Manager Part 2 (CIPT2)
  • Troubleshooting Cisco Unified Communications (TVOICE)
  • Cisco Unified Communications Applications (CAPPS)

All the above courses are part of the Cisco Certified Network Professional (CCNP) Voice Certification


 

 

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