This course is designed for:

• Network designers
• Network planners
• Network engineers
• Systems engineers

Upon completing this course, the learner will be able to meet these overall objectives:

• Apply a repeatable design methodology during the presales phase
• Apply a repeatable design methodology during the planning phase
• Apply a repeatable design methodology during the final design and implementation phase
• Explain the migration process from a voice-mail-only implementation to unified messaging and solutions that interoperate with circuit-switched voice-mail systems

Cisco Unity Design Process—Presales

• Messaging Product Overview
• Determining Customer Requirements
• Understanding Cisco Unity Configurations and Messaging Models
• Using Active Directory and Exchange 2000 or 2003 in Cisco Unity Design
• Designing with the Directory and Mailstore in Domino
• Understanding the Role of Telephony Components in Cisco Unity Design
• Developing a Preliminary Design and Budget

The Design Process—Planning

• Analyzing Requirements
• Understanding Infrastructure Considerations
• Understanding Capacity-Planning Considerations
• Resolving Dial Plan Issues
• Understanding Bandwidth Provisioning Issues

Final Design and Implementation

• Developing a High-Level Design
• Developing a Low-Level Design
• Developing an Implementation Plan
• Providing Cutover Support and Optimization

Migrating from Voice Mail to Unified Messaging and Interoperability

• Migrating from Voice Mail to Unified Messaging
• Designing VPIM Solutions
• Understanding Cisco Unity Bridge and Avaya Interoperability
• Designing Cisco Unity Bridge and Avaya