Enterprise Support Technician
The Global Knowledge Enterprise Support Technician Program
validates the knowledge and skills required to deploy and support
the Windows Vista operating system.
Candidates for this Program: Enterprise Support Technician
credentials have expertise in deploying Windows Vista, managing
security, and troubleshooting network issues.
• Manage workflow
• Install and configure desktop operating systems and
applications
• Troubleshoot the desktop operating system, desktop
applications, and desktop networking and connectivity.
• Install and configure hardware devices and drivers
(including mobile and personal devices).
• Troubleshoot hardware devices and drivers (including mobile
and personal devices).
• Escalate complex issues to the appropriate administrator
(for example, server administrator, network administrator, or
desktop configuration administrator).
• Install and test department-specific and line-of-business
(LOB) applications on end-user computers.
• Change desktop configurations as needed.
• Re-image desktops as needed.
Enterprise Support Technician Role’s
Track
So contact your Account Manager today on 02 2269 1982 to
take advantage of this limited time offer, alternatively email us
at training@globalknowledge.com.eg
.