Sales professionals, account managers, business development professionals, and anyone who presents information, formally or informally.

At the end of this course delegates will know :

• What effective communications are
• Quality standards for presentations
• The communication loop
• Active listening skills
• Writing an effective presentation
• Creative high-impact visual aids
• Delivery skills
• Managing the presentation meeting

Course Plan and Content:

• Why a presentation?
• Stage fright
• Presentation skills

Communications:

• Fundamentals of effective communication
• Quality standards
• What goes wrong?
• The communications loop
• Active listening
• Audience analysis

Writing Presentations:

• Work with an outline
• Begin with a well-defined objective
• Decide what not to say
• Design for a particular audience
• Tell a story
• Keep it interesting
• The shorter the better
• Repeat your main points
• Include the audience
• Use simple language
• Speaker's notes and visual aids

Visual Aids:

• Purpose of audio-visual aids
• Example presentation slides

Delivery Skills:

• Considerations
• Confidence
• Nervousness and stage fright
• Handling mistakes
• Pace
• Discipline
• Interactions
• Learning from others

Meeting Management:

• Meeting do's
• Meeting don'ts
• Managing questions during presentations
• Follow through