Overview Cisco Unified Communications Integration™ for Microsoft Office Communicator (CUCiMOC) v1.0 is a 2-day course
that prepares you for directly integrating Microsoft Office Communicator with Cisco Unified Communications
Manager. The course explores and compares both Microsoft and Cisco Unified Communications solutions in terms
of components, architecture, and advantages, followed by the explanation of the earlier integration option between
the two solutions via Cisco Unified Presence Server (CUPS). Finally, the course will focus on the new approach of
connecting the Microsoft Office Communicator directly with a Cisco Unified Communications solution via
CUCiMOC application.
Pre-Requisites
It is required that the participant has a good understanding of the following items:
- Understanding of Cisco Unified Communications Manager deployments
- Basic understanding of Microsoft Active Directory
Next Course Dates
More Information
- Presales Engineers
- System Engineers
- Network Designers
After finishing this course, students will be able to:
- Explain and compare both Microsoft and Cisco UC solutions in terms of architecture, components, and
strength. - Explain various Cisco UC and Microsoft UC Integration options
- Explain CUCiMOC and CUCiMOC features, its architecture, and requirements
- Configure both Microsoft UC and Cisco UC solutions for integration
- Install and configure CUCiMOC and test its features
- Overview
- Exploring native Cisco UC Presence Solutions
- Native CUCM Presence (BLF Speed dial and Call List Presence)
- CUCM, CUPS, and CUPC
- Exploring Cisco UC Solutions with Microsoft Integration Options
- Dual-forking approach (CUCM, CUPS, OCS, MOC)
- Direct approach (CUCM, OCS, CUCiMOC)
- Evaluating Cisco UC and Microsoft Integration Options
- Describing CUCiMOC and CUCiMOC Features
- Understanding CUCiMOC Design and Solution Architecture
- Understanding Server and Desktop Requirements
- Deployment Strategies:
- Using Batch Files
- Using Microsoft Group Policies
- Using Third-party Software
- Planning to Install CUCiMOC
- Deployment of CUCiMOC
- Configuring Active Directory Server and OCS Server for CUCiMOC
- Configuring CUCM Server for CUCiMOC
- Configuring Clients for CUCiMOC
- Installing CUCiMOC
- Using Batch Files
- Using Group Policies
- CUCiMOC Dial Plan
- E.164 format
- Non-E.164 format:
- Using Dial Rules
- Using OCS Normalization Rules
- Exploring CUCiMOC Features
- Outgoing and Incoming calls
- Phone Presence Information for MOC Contacts
- View Recent Phone Activities
- Call Control Features (Hold, Transfer, Park, Merge, Send IM from a call, etc)
- Call Display Features
- Status and Error Reporting
- Conversation History and Integration with Microsoft Outlook
- CUCiMOC Desktop Integration (Click-to-call from MS Office Suite, Dial from Clipboard)
- Using CUCiMOC with Cisco Unified Mobility (Transfer and Hand-off feature)